Thanks for taking the time to explore QVC.
First and foremost, I have to say that I’m really proud to be part of the big idea that is QVC. Our company has evolved from a TV shopping channel into one of the world’s leading multimedia retailers. What started out as a simple plan of finding great products, telling stories, having fun, and building relationships with our customers along the way, has grown to become one of the most successful ideas in the retail industry, thanks to the 50 million customers — and counting — who have placed their trust in us over the past 21 years.
Here at QVC, we’re committed to bringing our customers the latest trends, discoveries and innovations, along with the highest level of service. We are proud of our most recent achievement: Ranking number one for customer satisfaction in ForeSee Results’ "Top 100 Online Retail Satisfaction Index".
Still, we’re always looking for ways to improve and enhance our customers’ experience. We have made investments in our on-air presence. This year, we undertook one of the largest technological transitions in the history of broadcasting by switching over to a digital format while on air live. This enabled us to provide our viewers crisper and more colorful programming.
QVC has also added new leadership brands to its line, including Michael Kors, Dana Buchman, Carson Kressley, Heidi Klum, Anthony Nak, Tacori, Origins, and Frédéric Fekkai. And, this season, we proudly became the official television retailer for the National Football League.
With all of these changes and recent developments, we invite you to learn more about who we are. So, take a moment to browse our corporate web site to learn more about our business and people. If you have the opportunity, stop by and visit us at Studio Park. We would love the opportunity to show you QVC firsthand.
Warm regards,
Mike George
President and CEO
QVC, Inc.